Refund policy
Returns & Exchanges Policy
Eligibility
We accept returns and exchanges on unworn and unused items within 30 days of the delivery date. Items do not need to have tags attached but must be in their original condition (free of wear, wash, damage, or alteration).
How to Initiate a Return or Exchange
Contact us at maxstylermerch@gmail.com with your order number and the reason for your request. We will provide instructions and coordinate directly, no need to cancel your order or repurchase. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to your original payment method within 5–10 business days.
Final Sale Items
The following are not eligible for return or exchange:
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Sale or discounted items
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Gift cards
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Certain items marked as final sale on the product page
All final sale items will be clearly indicated on their respective product pages prior to purchase and are not eligible for return, exchange, or store credit under any circumstances.
Questions
If you have any questions about a return or exchange, please reach out to us at maxstylermerch@gmail.com.